CSA Group Sucks Customer Reviews and Feedback

From Everything.Sucks

The CSA Group (formerly the Canadian Standards Association; CSA) is a standards organization which develops standards in 57 areas. CSA publishes standards in print and electronic form, and provides training and advisory services. CSA is composed of representatives from industry, government, and consumer groups. CSA began as the Canadian Engineering Standards Association (CESA) in 1919, federally chartered to create standards. During World War I, lack of interoperability between technical resources led to the formation of a standards committee.

A former employee of CSA Group wrote this on indeed: CSA Group is a terrible place to work. Layoff occur randomly and not based on performance. Management is promoted based on politics and not performance. Morale is very poor.


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I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.


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Lead Painter (Former Employee) says

"Not much beneficial, only had the job for a little bit but definitely not good for my lifestyle, might be good for someone else. Not sure how it would be now"

Senior Architect / Senior Project Manager (Current Employee) says

"clueless company run by morons. clueless lazy dumb managers. lack of leadership, fascination to hire losers and hold on till eternity. worse quality of projects."

Security Guard (Former Employee) says

"Obtain notification of work shift by mobile phone text message. Arrive at allocated venue and maintain a secure environment for patrons attending events. Cons: No travel allowance paid, poor renumeration, physical danger from intoxicated patrons."

RPR (Former Employee) says

"Management was incompetent at best no training for upper managers. Cons: none"

Business Development Manager (Current Employee) says

"Terrible place to work. Layoff occur randomly and not based on performance. Management is promoted based on politics and not performance. Morale is very poor. Cons: No security"

Manager, Strategic Development (Former Employee) says

"Watch your back - 100 year old company that acts that way. Very political culture, be very wary about what you say to who. Strong silos where leaders are very protective of their turf - RESISTANT to CHANGE."

HR (Former Employee) says

"CSA is a one of the most disorganized company I have ever worked for. The management offers zero training or support. You are basically left to figure everything out for yourself. If you ask for help no one knows the answer. Extremely BAD management, they do not care about their employees. Everyone sticks to themselves and faces the same struggles of no training or support. Worst experience working with the management, they get away with throwing all of their work into your lap and offer no help. Cons: Miscommunication, archaic system, still using the same system and practices for 20 years."

ISO Lead auditor Facilitator (Former Employee) says

"Things are only about money no consideration for service quality."

Instructional Designer (Former Employee) says

"This company overworks their people. Discourages lunches, and expects you to work late."

Test Engineer (Former Employee) says

"The work and technologies are very interesting and fulfilling a definite plus!!"

Manager (Former Employee) says

"CSA used to be a small but mighty competitor against global giants. Now it is barely an afterthought. A succession of poor senior leaders and a disengaged Board of Directors have allow the current CEO and his immediate successor to hollow out the company, allowing it to become a shell of what it once was. Cons: no advancement, high turnover/layoff rate"

Senior Talent Acquisition Specialist (Former Employee) says

"The management here is not supportive or in any way respects your work life balance. I was constantly being given more and more work that was not a part of my responsibilities. I was given my managers work because she did not want to do it herself and then she would take the credit and constantly insult me with jabs and sarcasm. Very stressful with zero support from anyone. Very little training was provided and if you asked questions my manager would get angry and lose her patience. She would expect me to have lunch with her everyday and never ask if I wanted to she would just expect it. Not a good place to work."

Site Services Manager (Former Employee) says

"The company is laying off most of their north American employees. Cons: no job security and low pay"

Manager, Standards (Former Employee) says

"Changed from when I first started, I still believe in the organization, just a few bad apples to spoil the bunch."


"This was actually my first job at a building department. It was a leaning experience. i always find good people on every job i been. You just have to find the good on everyone, so working at this office was interesting. I met lots of contractors and help them with their permits all the way. Some inspectors were not respectful and sometimes i was not comfortable working in that kind of environment. In general this office was not the worse place to work. Cons: A few inspectors were not respectful"

Staff (Current Employee) says

"There is a lot of opportunities for the company to improve. More opportunities for management to provide better incentives to employees."

Technical Account Manager, Performance Testing (Former Employee) says

"I always wanted to work at CSA Group when I joined I was really exited but pretty soon I got disappointed about our leadership and day to day business practices, CSA is far away from proviving a gret service experience to their clients, they do NOT have the organization and the people with the attitude to achive this, most people at CSA were never trained, the amount of uspport is either little or none at all, some of the managers are lost and they do not even know the processees and issues within the organization and if they know them donn;t do anything about it. Cons: No Training, Poor Leadership, No Clear Direction"

Senior MULE ESB Integration Consultant (Current Employee) says

"I worked at CSA Group contract for more than 1 years"

Certification Engineer (Current Employee) says

"Good company to work for. Career advancement is based on number of years of experience instead of performance. Salary and promotion sucks becasue of weird policies."

Laboratory Technologist (Former Employee) says

"A typical day at work was pretty steady day. I get into the office, logon to my computer, Then I go into the lab and proceed with preparing test samples and test setup. I learned to manage my time quiet well in meeting deadlines as I set time to assembly line my testing."

Former Employee - AR2 says

"I worked at CSA Group full-time Cons: Too early for work shift"

Former Employee - Certifier says

"I worked at CSA Group full-time for more than 10 years Cons: There is an extreme amount of nepotism in management. A lot of the manager's only qualifications seem to be family relationships with senior management. There appear to be two separate codes of conduct for Canadian vs American workers. It is painfully clear that CSA is a Canadian Company, Canadians are NOT held to the same standard as Americans. Overall a lot of Nepotism a fair amount of Sexism and Racism and a huge amount of discrimination based on national origin."

Former Employee - Anonymous Employee says

"I worked at CSA Group full-time Cons: The whole place is run like a corrupt third world country. You can do everything right or wrong, and it only matters that you are doing it like everyone else. If you step out of line; that is to say whichever side of the line the person directly ahead of you is not on, they discover an excuse to let you go. Right or wrong."

Current Employee - Project Manager says

"I have been working at CSA Group full-time for more than a year Cons: Dictatorship leadership. Management team are bullies. Do no work here. Customers should not deal with this company, they should go to UL."

Former Employee - Project Manager says

"I worked at CSA Group full-time Cons: The Management is unprofessional and do not care about the employees. The hierarchy is VERY evident; the 'leaders' want the 'small folk' to bow down to them. They do not care about work/life balance. They let employees go abruptly without proper reason for dismissal."

Former Employee - Anonymous Employee says

"I worked at CSA Group full-time for more than a year Cons: A huge part of your job is to flatter your boss, if not, there will be massive retribution. Perception is everything here. Reality is wrong. Instead of uniting in recognition of a shared situation, your coworkers will turn on each other because of the stress of feeling powerless to change the dynamic."

Current Employee - Anonymous says

"I have been working at CSA Group full-time for more than 10 years Cons: Extremely ashamed to work for a company that continues to post fake positive reviews - Jan 8 and 9th, describing Richmond (Vancouver) office as a great place to work. Management LIES LIES LIES #nointegrity"

Current Employee - Anonymous Employee says

"I have been working at CSA Group full-time for more than 8 years Cons: All the fake positive posts are just the perfect example of the ethics of this company. HR probably rounded up a few of the fave 'performers' to post fake reviews rather than deal honestly with the issues . WHY? Because they don't know how to deal with them honestly, there are too many issues and horrific, abusive leadership does not have the capacity to even acknowledge the issues, or cares. People are let go so often for the wrong reasons, that they have a "People on the Move" listing, who does that? To sum it up, abusive, sexist, ageist, so disrespectful. All the fake positives? Must be engagement survey time soon? And that is a joke, they do engage but only to find the dirt to position more firings. No unbiased opinions, no fairness. Run like unorganized crime. Ask HR for help? No you can't, they are a big part of the issue here."

Former Employee - Management says

"I worked at CSA Group full-time for more than a year Cons: Not much growth opportunity . . . career pathing is mostly lip service from HR and leadership. Significant micro management."

Former Employee - Customer Service says

"I worked at CSA Group full-time Cons: It's a little suspicious that there is a sudden blitz of positive reviews only after the rating hit a 2.0. In addition, all these reviews say the same thing and are written in the same style. It's questionable. Keep in mind that reviews for CSA appeared a couple of times a month at most, but now there are apparently lots of super duper happy employees who just suddenly felt the need to post their thoughts. This is a sign of a toxic workplace that operates on lies and deception. To the individual who accused negative reviewers of being the "old guard" with no specific evidence to back up their claims, here is some evidence for you: - Many dissatisfied current and former employees have/had been with the company for a few years or less (myself included)...so this "old guard" nonsense and stereotyping of older, tenured employees is actually ageism on your part. - Focus groups were held across the company in 2019 for employee engagement and the feedback was consistent...employees did not feel respected by leadership and they said that discrimination was a problem. There were complaints about senior leaders appointing their friends into management positions instead of promoting from within or at least posting the jobs so that internal candidates could apply. These supposed opportunities for advancement are non-existent and there is no fair hiring process in place. As a non-management employee, I had to verify all my academic credentials, provide at least 3 professional references and I had to go through a criminal background check. However, there were people above my pay grade who were appointed to their roles because of their personal connection with senior leaders. In some cases they didn't have post-secondary education (even though most CSA posted jobs list a university education as a requirement) and no background check was performed. Is it fair for these people to be paid more with fewer credentials and not go through as rigorous a process? - Systems that were not implemented properly have cost the organization significantly, with layoffs happening regularly to offset those costs. There seemed to be no end to this pattern while I was there, and to ensure leadership could continue operating the way they did without consequence, they essentially took control away from, and pushed out the internal audit team to then place the existing Chief Financial Officer in charge of that function when costs were being investigated. What does that tell you? - CSA has standards for mental health, but employees whose mental health deteriorated due to the toxic work environment were not able to receive support or get approval to take leave. People who did end up taking leave only came back to be terminated soon after. CSA is not willing to practice what they preach. - It's also hilarious that recent reviewers raved about flexibility and work from home, but while I was there, senior leaders were seriously considering taking that away."